Terms of Service for Xpolicia

Effective Date: June 22, 2025
Contact Email: hello@xpolicia.com

1. Overview

Welcome to Xpolicia! These Terms of Service (“Terms”) govern your access to and use of the website located at xpolicia.com (the “Site”) and the services we provide, including the sale of digital goods such as game coins and preloaded accounts (“Services”).

By accessing or using our Site, you agree to be legally bound by these Terms. If you do not agree, please do not use our Site or Services.

2. Eligibility

You must be at least 16 years old to use this Site or make any purchases. By using this Site, you confirm that you meet this age requirement.

3. Services and Product Information

Xpolicia provides digital products, including:

• In-game currencies
• Preconfigured game accounts
• Other virtual game assets

All products are delivered electronically, typically via email or in-app delivery, shortly after successful payment. We do not offer physical goods unless clearly stated.

4. Account Responsibility

You are responsible for maintaining the confidentiality of your purchase and communication details. You agree to provide accurate and complete information when placing orders.

We reserve the right to cancel or refuse any order at our discretion.

5. Payment and Processing

Payments are processed via trusted third-party providers. We do not store full payment credentials on our servers.

By completing a transaction, you authorize us (and our processors) to charge the applicable fees for your selected products.

6. Delivery

All products are digitally delivered. Most orders are fulfilled instantly or within a few hours. You are responsible for entering the correct recipient details (account name, email, etc.).

7. Refunds and Dispute Resolution

All purchases made on Xpolicia are governed by our official Refund & Return Policy.

We provide digital, non-tangible goods, which are generally non-refundable. However, we may offer a replacement in certain valid cases such as:

• Non-delivery within the promised timeframe
• Account access issues
• Items not as described

Refunds will only be issued if a replacement cannot be provided and the issue is verified by our team.

To request support:

• Contact our team via the live chat available on xpolicia.com
• Do so within 5 days of purchase
• Provide your Order ID, full name, and a description of the issue
• Include screenshots or delivery logs if available

We will investigate each case in good faith and respond with an appropriate resolution.

8. Intellectual Property & Trademark Disclaimer

All third-party trademarks (including but not limited to 8 Ball Pool, Miniclip, and associated assets) are the property of their respective owners.

We are not affiliated with, endorsed by, or partnered with Miniclip or any other publisher.

Xpolicia is an independent platform providing aftermarket digital services. All content is used under fair-use principles for descriptive purposes only.

If you are an IP holder and wish to raise a concern, contact us at dmca@xpolicia.com.

9. Prohibited Use

You agree not to misuse our Site or Services. Prohibited actions include:

• Violating game terms with purchased accounts or coins
• Reselling our products without permission
• Attempting to exploit or reverse-engineer our delivery systems

We may suspend or block access if violations are detected.

10. Limitation of Liability

To the fullest extent permitted by law, Xpolicia shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use or misuse of purchased accounts or coins
• Bans or actions by game developers
• Delays or technical issues with delivery

Purchasing digital gaming products carries risk. You accept full responsibility for how those products are used.

11. Indemnification

You agree to indemnify and hold harmless Xpolicia and its operators from any claims, damages, or legal costs resulting from your use of our Services, including third-party disputes or violations of these Terms.

12. Modifications

We may revise these Terms at any time. The updated version will be posted on this page with a revised “Effective Date.” Your continued use of the Site constitutes acceptance of those changes.

13. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States. Any disputes shall be resolved exclusively in Wyoming courts.

14. Contact

Email: hello@xpolicia.com
Support: Available via live chat at xpolicia.com